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NERC CIP

Achieving NERC CIP Compliance with Managed Security Services

The North American Electric Reliability Corporation (NERC) is a nonprofit corporation designed to “ensure that the bulk electric system in North America is reliable, adequate and secure.” As the federally designated Electric Reliability Organization (ERO) in North America, NERC maintains comprehensive reliability standards that define requirements for planning and operating the collective bulk power system. Among these are the Critical Infrastructure Protection (CIP) Cyber Security Standards, which are intended to ensure the protection of the Critical Cyber Assets that control or effect the reliability of North America’s bulk electric systems.

In 2006, the Federal Energy Regulatory Commission (FERC) approved the Security and Reliability Standards proposed by NERC, making the CIP Cyber Security Standards mandatory and enforceable across all users, owners and operators of the bulk-power system. After going into effect in June 2006, initial compliance auditing began in June 2007.

Global DataGuard has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs. As described below, many of our Managed Security Services and Professional Services align directly with the NERC CIP Cyber Security Standards, allowing you to easily meet and exceed the requirements they set forth.

NERC CIP Cyber Security Standards

CIP-002-1 Critical Cyber Asset Identification

Summary of Requirements:
All network assets must be audited to identify Critical Cyber Assets. A risk-based assessment methodology should be utilized with annual reviews.

Solutions:
These requirements mandate the need to identify your Critical Cyber Assets through risk-based assessments of your network. Using a risk-based methodology aligned with CIP requirements, Global DataGuard's Professional Services team can help you regularly audit your IT systems and identify Critical Cyber Assets (CIP-002-1 R3).

How does Global DataGuard Help?
Professional Services

CIP-003-1 Security Management Controls

Summary of Requirements:
Policies with adherence monitoring and change control must be documented and in place. Change control policies and processes must be adhered to. Definitions and documentation on access control levels for critical assets such as Internet facing systems and critical backend solutions. Solutions should be in place to mitigate risks. These requirements mandate having minimum security management controls in place to protect Critical Cyber Assets.

Solutions:
Global DataGuard’s Professional Services team can evaluate your security management controls, identify gaps in your security management program and make recommendations for addressing any deficiencies (CIP-003-1 R1 through R6). We can also assess your security program to determine if CIP security policies are being followed in practice. Additionally, our Managed Firewall and Managed NIPS/NIDS services provide full lifecycle device management, including change and configuration management. All changes are tracked and documented within the Global DataGuard Portal, allowing you to easily demonstrate compliance with change control policies and procedures (CIP-003-1 R6).

How does Global DataGuard Help?
Managed Firewall
Managed IDS/IPS
Managed Vulnerability Scanning
Managed Threat Management (TM)
Managed Access Control (NAC)
Security Monitoring
Professional Services

CIP-004-1 Personnel and Training

Summary of Requirements:
Employees should be trained on policies, access controls and general awareness issues around Social Engineering. Background checks should be performed on all users with access to computer assets.

Solutions:
These requirements direct that personnel having authorized access (either cyber or physical) have an appropriate level of personnel risk assessment, training and security awareness. Global DataGuard's Professional Services team can review your personnel and training policies, identify areas of weakness and audit the practice of personnel and training policies.

How does Global DataGuard Help?
Professional Services

CIP-005-1 Electronic Security Protection

Summary of Requirements:
An Electronic Security Perimeter should be established that provides the following:
• Disable ports and services that are not required
• Monitor and Log Access 24x7x365
• Perform Annual Vulnerability Assessments (at a minimum)
• Documentation of Network Changes

Solutions:
These requirements mandate the identification and protection of an Electronic Security Perimeter within which all Critical Cyber Assets reside. All perimeter access points are also must be identified and protected. Global DataGuard's Professional Services team can perform the required Annual Vulnerability Assessments, as well as help you identify your Critical Cyber Assets and evaluate your Electronic Security Perimeter to determine if it meets CIP requirements (CIP-005-1 R4). Our Managed Firewall service removes the burden of firewall management by providing you with a 24x7x365 team of experts. Our firewall experts will audit policies to ensure they align with CIP requirements (CIP-005-1 R2), perform on-going rule-set changes and monitor these devices for any signs of attack. Global DataGuard's Security Monitoring service can provide 24x7 monitoring of your network access points by certified security professionals (CIP-005-1 R3). Additionally, our Managed Security Services feature detailed web-based reporting through the Global DataGuard Portal. This allows you to easily demonstrate compliance with CIP-005-1 requirements (R5).

How does Global DataGuard Help?
Professional Services

CIP-006-1 Physical Security Program

Summary of Requirements:
Physical Security controls should be documented and implemented that provide perimeter monitoring and logging along with robust access controls. All cyber assets used for Physical Security are considered Critical and should be treated as such.

Solutions:
These requirements ensure the implementation of a physical security program which protects Critical Cyber Assets. Global DataGuard's Professional Services team can review your physical security controls, as well as perform physical security assessments, and make recommendations for areas of in need of improvement in regards to the CIP standards.

How does Global DataGuard Help?
Managed Firewall
Managed IDS/IPS
Managed Vulnerability Scanning
Managed Threat Management (TM)
Managed Access Control (NAC)
Managed Security Event Monitoring
Managed Log Monitoring
Security Monitoring
Professional Services

CIP-007-1 Systems Security Management

Summary of Requirements:
All methods, processes and procedures for securing Critical Assets and all technology solutions should be well-defined and include automated controls. System and network events should be monitored automatically with alerts sent to key personnel. An annual vulnerability assessment should be performed.

Solutions:
These requirements call for the definition of methods, processes, and procedures for securing Critical Cyber Assets and non-critical Cyber Assets within the Electronic Security Perimeter. Global DataGuard's Professional Services team can provide the required annual vulnerability assessment of your Systems Security Management methods, processes and procedures (CIP 007-1 R8). Global DataGuard's Security Monitoring and Security Information Management services specifically address CIP 007-1 R6 which requires utilities to monitor system events that are related to cyber security (R6.1), maintain logs for ninety calendar days (R6.3, R6.4), and maintain records documenting that logs have been reviewed (R6.5). Additionally, Global DataGuard's Managed NIPS and Managed HIPS services detect, prevent, deter, and mitigate the introduction, exposure, and propagation of malware (CIP-007-1 R4).

How does Global DataGuard Help?
Managed Firewall
Managed IDS/IPS
Managed HIPS
Security Monitoring
Security Event Management
Threat Management
Network Access Control/Monitor
Log Management / Monitoring
Professional Services

CIP-008-1 Incident Response and Reporting

Summary of Requirements:
All cyber security incidents should be addressed by an internal computer incident response team (CIRT) and reported to the Electricity Sector Information Sharing and Analysis Center (ES ISAC).

Solutions:
This requirement mandates having a Cyber Security Incident Response Plan that addresses the classification, response and reporting of Cyber Security Incidents related to Critical Cyber Assets. Global DataGuard's Professional Services team can work with you to develop your Incident Response Plan and ensure that it exceeds minimum CIP requirements for classification, response, reporting and documentation as indicated in CIP-008-1 R1 and R2. Also, Global DataGuard's Managed Security Services help you identify, classify and respond to security incidents. Our certified security professionals provide 24x7x365 enterprise-wide security monitoring and escalation to prevent and respond to security incidents.

How does Global DataGuard Help?
Managed Firewall
Managed IDS/IPS
Managed HIPS
Network Access Monitoring
Security Monitoring
Security Event Management
Threat Management (TM)
Professional Services

CIP-009-1 Disaster Recovery

Summary of Requirements:
A disaster recovery plan should be created and tested with annual drills

Solutions:
This requirement calls for having a recovery plan(s) in place for Critical Cyber Assets. These plans should follow established business continuity and disaster recovery techniques and practices. Global DataGuard's Professional Services team can audit your recovery plans to identify any gaps that should be addressed in order to successfully backup and restore Critical Cyber Assets (CIP-009-1 R4).

How does Global DataGuard Help?
Professional Services